Privacy Policy

At West Estimating, protecting your privacy is one of our highest priorities. We’ve created this Privacy Policy to inform you about the methods we use to collect, process, share, and secure your personal details during your use of our website and services. By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To deliver high-quality services and enhance your experience, we collect specific types of information. “We collect a combination of personal and non-personal information, either directly provided by you or automatically gathered during your website activity.

1.1 Personal Information

Personal information is data that identifies you as an individual and is typically collected when you fill out a form, contact us, or request a service. This may include:

Full name
Email address
Phone number
Company name
Mailing address
Payment details (when necessary for service transactions)

1.2 Non-Personal Information

Non-personal information is gathered automatically as you navigate through our website. This information does not directly identify you but helps us improve our website and services. It may include:

Browser type and version
Device type (e.g., mobile or desktop)
IP address
Website activity (e.g., pages viewed, time spent on each page, and navigation paths)
1.3 Voluntarily Provided Information

Additional data that you choose to provide may be gathered, such as:

Project-specific details submitted for estimating purposes.

Communication preferences for updates and promotional materials.

Responses to surveys, feedback forms, or questionnaires.

2. How We Use Your Information

The information we collect is used to provide exceptional service and a seamless user experience. Specifically, we use your information to:

Deliver accurate and reliable estimating services, such as material takeoffs, cost projections, and bid assistance.
Respond to your concerns and ensure you stay informed about your projects or the services we provide.
Personalize your experience on our website and ensure it meets your needs.
Analyze user activity to improve our website functionality and service offerings.
Send newsletters, promotions, or relevant updates if you have opted in to receive them.
Fulfill legal responsibilities, manage disputes, and ensure the enforcement of agreements.

3. How We Protect Your Information

Your trust is essential to us, and we implement robust security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our Security Practices:

Data Encryption: All sensitive information transmitted on our website is encrypted using Secure Socket Layer (SSL) technology.

System Updates: Our systems are regularly updated to address security vulnerabilities and maintain the highest level of protection.

Access Controls: Only authorized personnel can access sensitive information, ensuring its confidentiality.

Secure Storage: We use secure storage solutions to prevent data breaches and unauthorized access.

While we take every reasonable precaution to safeguard your data, no system is completely secure. We encourage users to take additional steps, such as using strong passwords and safeguarding their devices, to protect their information.

4. Information Sharing and Disclosure

We refrain from selling, renting, or trading your personal data to third parties, although there are some scenarios where sharing is necessary:

Service Partners: We may share your information with trusted third-party vendors or subcontractors who assist us in providing our services. These parties are bound by confidentiality agreements and are authorized to use your information solely for service-related purposes.

Legal Compliance: To meet legal requirements or comply with governmental or regulatory mandates, we may release your information as required.

Business Transactions: In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction.

5. Your Rights and Choices

We value your control over your personal information and provide several options to manage it:

If you believe your personal information is inaccurate, you can request access and ask for corrections.
You can request the deletion of your personal data from our records, subject to any legal or contractual constraints.
You may unsubscribe from marketing emails at any time by clicking the link provided or reaching out directly.
You can control cookies through your browser settings, but this may impact how the website functions.

6. Use of Cookies

Cookies and similar technologies are used on our website to improve your browsing experience and collect relevant data for service enhancements.

Types of Cookies We Use:

Essential Cookies: Enable core website functions and are necessary for the site to operate correctly.

Analytics Cookies: Enable us to monitor website performance and user activity to improve content and usability.

Managing Cookies

You can adjust your cookie preferences through your browser settings. However, some features of the website may not function as intended if cookies are disabled.

7. Third-Party Links

Our website may include links to external sites for your convenience. Please note that we are not responsible for the content or privacy practices of these external sites. We suggest checking their privacy policies before providing any personal data.

8. International Data Transfers

If you are accessing our website from outside [Your Country or Region], please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws. By using our website, you consent to this transfer.

9. Children’s Privacy

Our services are available for users aged 18 and older. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will delete it promptly.

10. Changes to This Privacy Policy

West Estimating may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes to the policy will be posted on this page, with the effective date. We encourage regular review of this policy to stay informed.